When I was a kid my mother bought me the Boston Game, a
board game that caused you to playfully navigate the entire color-coded system
of the T. We were in the city quite a
bit, and she thought it would be an effective way for me to learn my way around
town and potentially how to use public transportation just in case.
The T was an affordable way to travel back then and it was convenient.
For short money you could go virtually anywhere in the city. When I finally
moved into Boston permanently in 1990, the T was my principal mode of
transportation. For years, my former workplace (Marriott Copley) offered employees
T passes for $25.00 a month, making it more affordable and more
convenient than driving.
But the T has changed.
This past week, I twice dared to take the T into Boston
instead of driving, the first day opting to go to the Quincy Adams Station
figuring the Braintree parking lot might already be full with early commuters. Quincy Adams did have plenty of spaces if you
were riding a motorcycle or driving a SmartCar. I drove down to a level that
said “open”, but found every spot to be taken. Due to work being done on the
garage which forced me to weave around large tarps and irritated men operating
jackhammers, I was dangerously forced to drive the wrong way in order to exit
optimistically hoping that I did not run into an oncoming car. I finally
commandeered a spot on the next level that I could pry my vehicle out of with a
can opener upon my return, and then I headed to the T. Of course, the first
inbound train traveled right by all of the hopeful passengers waiting on the
platform as if to rub in the fact that it had already been a struggle to get to
this point and that our public transportation adventure wasn’t about to end.
A few days later I had to travel into Boston for an appointment
at Brigham & Women’s Hospital. There was no traffic and I got to the Braintree
Station without a problem. I parked and walked toward the turnstiles, deciding
to pay for my parking beforehand in an effort to cleverly absolve myself of
this electronic headache on the way out. (Braintree was, after all, the only
station that once required you to have tokens in order to leave.) After paying
for parking and not receiving a receipt even though the machine always promises
you one, I turned toward the turnstiles only to be told that the station was
closed and that buses would bring all passengers to other stations to connect
with inbound trains. Having already paid
for parking, there was no turning back. I frustratingly followed the crowd and talked
briefly with a woman who was working to organize people onto buses – admittedly
not a fun job. I told her that people should have been notified of this detour
as they arrived at or near the station. “It was posted on the website,” she
said. I told her that if I am using the
T as daily transportation that it is not reasonable for the MBTA to think that
I would check the website every day before coming to the train, that it would
be like checking a website every morning before going out to start my car. I added
that the T might have opted for a gigantic sign on route 3 alerting riders to
the fact that the Braintree Station was closed (even though they take your
money for parking). She responded, “I don’t
work for the T.” The bus then took us
through traffic, finally weaving into the Quincy Adams Station, and then
continuing to the Quincy Center Station.
Passengers were never told where the bus was going to drop us off. I
guess someone should have checked the website. The bus got stuck in several
traffic jams and/or red lights on its way to Quincy Center, where passengers
were finally dropped off a fairly good distance from the station. I estimated that in the amount of time that
it took the bus to get from Braintree to Quincy Center, I could have easily
driven all the way into the city and been well on my way to parking my car at
Brigham & Women’s.
I enjoyed riding the T in years past. I actually looked forward
to my time on the train providing a kind of quiet cocoon that would allow me to
read a book, parts of a newspaper that someone had left behind (back then), or
just quietly people watch before I got to my destination.
As has been publicly noted, however, the T has faced several
challenges in recent years including the snow debacle of 2015 that led to the
resignation of Beverly Scott, increasing fares, publicly miscalculated figures
that will be needed for necessary innovations, and increased costs caused by
commuter rail expansion.
When the T provided cheap and simple transportation, it
served its purpose perfectly well. In
the spirit of my latest adventures on a transportation system that I once effectively
partnered as part of my daily life, I would suggest the following as a
potential new slogan for the MBTA: The T
2019 - More Expensive and More Inconvenient than Driving.
Jay, you are a very talented writer. Did you ever do a piece on Rob Kyle?
ReplyDeleteI talked to his agent briefly, who instructed me to get in touch with his secretary (at the bellstand).
DeleteEnjoyed your article on the MBTA. Want to read mine? www.justiceformarkdelaney.com
ReplyDeleteWow. Amazing. How can the T decide not to settle? Glad you are ok, though, at this point. Keep in touch. Let me know what happens and/or what is happening with regard to this. Where does it currently stand? Thanks for reading. - Jay
DeleteHey Jay, sounds like properties near the Braintree station need to get on Boxcar. We partner with private properties and make their spaces available to the general public, similar to Airbnb for parking. We're already operating in Wellesley & Framingham, would you recommend we get in contact with properties near Braintree & Quincy Adams stations?
ReplyDeleteFYI, customer service is our forte :)
Seeing as how parking has always been a consistent problem at those stations, I can't see how that could be a bad idea regardless of what they are doing with their current construction. Thanks for reading.
Delete